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Cisco unified ccx historical report

Name: Cisco unified ccx historical report

File size: 3mb

Language: English

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Cisco Unified CCX Historical Reports User Guide, Release (1). Contents. Detailed Call by Call CCDR Report Detailed Call, CSQ, Agent Report 7 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1). 7 Oct About This Guide. The Cisco Unified Contact Center Express Historical Reporting Guide describes all the fields in a historical report. In addition.

14 Mar We have Cisco CCX and I'm trying to get Cisco Unified CCX Historical Reports, (version ), software to run for a couple of our users. Cisco Unified CCX Web Chat Agent and Supervisor Desktop User Guide, Release (1) · Cisco Unified Contact Center Express Historical Reporting Guide. Unified CCX Historical Datastore; Historical Reporting Configuration; Purge of Historical Data; File Restore.

Cisco Unified CCX Administration Guide, Release (2) -Unified CCX Historical Reporting Management. 11 Jun Agent Call Summary Report Agent Detail Report Cisco Unified Contact Center Express Historical Reporting Guide, Release (1) iii. 7 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1) -Report Reference Values List. The Cisco Customer Response Applications (CRA) Historical Reports system provides you with complete and comprehensive information about the call. The Recent State History Report presents the agent state and duration in that state and the reason (where.

Chat CSQ Activity Report. Chat CSQ Agent Summary Report. Chat Traffic Analysis Report. Email reports. Email Agent Activity. 15 Dec Trust Self-Signed Certificate for Live Data Reports Report Viewer Historical Report Viewer Cisco Unified Contact Center Express. 18 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1) -index. 20 Jun When agents run a Historical Reporting client report, this error message Cisco Cisco Unified Contact Center Express Historical Reports.

18 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1) -Query Designs Historical Reports. Cisco Unified CCX Administration Guide, Release (1) -Unified CCX The Unified CCX Historical Reporting subsystem provides you with a way to set up. 7 Oct Cisco Unified Contact Center Express Historical Reporting Guide, Release ( 1) -All Fields Historical Reports. 2 Apr The Historical Reporting program is part of the the Cisco Unified Call Center Express (Unified CCX) product. The Cisco Unified Intelligence.

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